PRIVACY POLICY

Clarity Cannabis (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (claritycannabis.ca), use our online services, or shop at any of our retail locations in British Columbia.

1. INFORMATION WE COLLECT

We may collect the following types of personal information:

• Identity Information: Your name, date of birth, and government-issued identification details (collected at the point of sale for age verification as required by law).
• Contact Information: Email address, phone number, and mailing address when you create an account, place an order, or subscribe to our newsletter.
• Purchase History: Records of products you have purchased from us, order dates, and transaction amounts.
• Technical Information: IP address, browser type, operating system, referring URLs, and pages visited on our website.
• Communications: Messages you send to us through our website contact form, email, or social media channels.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

• To process and fulfill your orders, including delivery and store pick up.
• To verify your age in compliance with British Columbia cannabis regulations.
• To communicate with you about your orders, account, and customer service inquiries.
• To send you marketing communications (with your consent), including newsletters, promotions, and product updates.
• To improve our website, products, and services through analytics and usage data.
• To comply with legal obligations, including record-keeping requirements for licensed cannabis retailers.

3. THIRD-PARTY SHARING

We do not sell your personal information. We may share your information with the following third parties who assist us in operating our business:

• Buddi: Our point-of-sale and online ordering platform. Buddi processes order and transaction data on our behalf.
• Vercel Analytics: We use Vercel Analytics to collect anonymized website usage data to help us understand how visitors interact with our site. This data does not include personally identifiable information.
• Payment Processors: Secure third-party payment services that process your debit and other payment transactions.
• Legal and Regulatory Authorities: When required by law, regulation, or legal process.

4. COOKIES AND LOCAL STORAGE

Our website uses cookies and browser localStorage for the following purposes:

• Age Verification: We store your age verification confirmation in localStorage so you do not need to re-verify each time you visit our site.
• Analytics Cookies: Used by Vercel Analytics to collect anonymized usage data.
• Essential Cookies: Required for the basic functionality of our website, including session management and security.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

5. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Purchase records are retained for a minimum period as required by cannabis retail regulations and tax law. Marketing preferences and account information are retained until you request deletion or unsubscribe.

6. YOUR RIGHTS UNDER PIPEDA AND BC PIPA

As a resident of Canada, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) and, as a resident of British Columbia, under the Personal Information Protection Act (PIPA). These rights include:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct inaccurate or incomplete personal information.
• Right to Withdraw Consent: You may withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions.
• Right to Complain: You have the right to file a complaint with the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner for British Columbia.

To exercise any of these rights, please contact us using the information below.

7. SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the “Effective Date” at the top of this page and, where appropriate, notify you by email or through a notice on our website.

9. CONTACT US

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact our Privacy Officer: